Customer Service Executive

Application No.
DHK/CS/ENG20220728
Posting date
2023-11-28
District
Hong Kong
Job description

• Handle inbound and outbound call in professional manner
• Handle high volumes of customers’ enquiries via telephone, Email and WhatsApp
• Follow up repair order and customers’ complaints

Job requirement

• Form 5 (HKCEE)/ Form 6 (DSE) graduate or above
• Minimum 2 years of experience in customer service/sales field
• Good command of written and spoken Chinese and English, Mandarin is an advantage
• Experience in the SAP system and salesforce system will be an advantage
• Strong organizational and multitasking skills
• Handle and follow-up customer enquiries in a professional manner
• Self-motivated, able to work under pressure & good communication skills
• Shift Duty is required

How to apply

We offer attractive salary and fringe benefit including: 5-day work week, Medical Insurance, Double Pay, Performance Bonus and Birthday Leave etc. to the right candidate. Interested parties please email your full resume with Expected Salary to [email protected]

Personal data collected will be used for recruitment purpose only and all applications will be treated in strict confidence. Candidates not invited for interview within one month that may consider their applications unsuccessful.  The applications will be destroyed by DHK within six months.

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